Client Overview
The client operates an autism therapy center, providing specialized programs for children and young adults on the autism spectrum.
Their focus is on holistic, evidence-based therapies that involve both students and their caregivers.
Project Context
Recognizing the limitations of traditional, in-person-only sessions,
the client needed a digital solution to broaden access, personalize content, and gather meaningful data on engagement and outcomes.
Limited Accessibility
Students and caregivers struggled to attend on-site sessions consistently, leading to fragmented therapy experiences.
Lack of Centralized Platform
Existing solutions for content distribution, live sessions, and progress tracking were scattered, making it difficult to maintain cohesive records.
Engagement & Tracking
Without a unified system, monitoring student progress, caregiver feedback, and therapy effectiveness required excessive manual work.
Solution Overview
A hybrid mobile application and web platform was developed to consolidate therapy sessions, course materials, and journals under one umbrella.
The solution allows users to enroll in subscription plans, participate in live classes, and access personalized content.
Methodology
1. Requirement Analysis & Planning
Gathered insights from therapists, caregivers, and administrators to define core features (e.g., live streaming, course modules, journals).
Prioritized user-friendly design and secure data management.
2. Agile Development & Phased Rollouts
Built the most critical features first (live sessions, user onboarding) for immediate impact.
Added functionalities (e.g., subscription plans, admin dashboards) in subsequent sprints.
3. Continuous Feedback & Iteration
Collected user feedback at each release stage to refine content delivery and user experience.
Integrated analytics to track engagement and tailor the platform’s growth strategy.
Key Actions & Milestones
Phase 1: Core Platform Launch
Established the user onboarding process, basic course modules, and live session functionality. Achieved initial buy-in from caregivers and therapists.
Phase 2: Subscription & Personalization
Introduced subscription tiers, personalized content recommendations, and journaling features for improved engagement.
Phase 3: Admin Dashboards & Analytics
Implemented an administrator dashboard to track payments, user engagement, and course performance, enabling data-driven improvements.
Phase 4: Continuous Improvement & Scalability
Incorporated user feedback loops, accessibility enhancements, and robust data analytics to scale the platform’s capabilities.
Results & Impact
Quantitative Outcomes
Increased Reach: Online sessions allowed a larger number of students to participate, with a marked rise in session attendance.
Revenue Growth: Subscription-based models provided a consistent revenue stream, offsetting operational costs.
Qualitative Impact
Improved Accessibility & Engagement: Families reported greater convenience and engagement with the platform’s interactive content and journaling tools.
Streamlined Administration: Automated tracking of attendance, payments, and course progress reduced administrative overhead, freeing staff to focus on therapy outcomes.
Enhanced Community Building: The platform fostered a supportive environment, enabling caregivers to exchange insights and best practices for more holistic care.